Great Hotels · Staff Training
Training Courses
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Practical AI training for hotel teams — written for hospitality, by people who work in it.
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AI & Claude for Hospitality: Foundations
The essential starting point for every team member — what AI is, how to use it safely, and how to get real work done with Claude.
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AI for Accounts & Admin
For accounts and admin teams — supplier letters, reconciliation notes, tidy spreadsheets and summaries.
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AI for Communications
For marketing and comms — newsletters, social posts, press notes and website copy in the hotel’s voice.
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AI for Customer Service
For anyone guest-facing — review responses, service recovery and difficult conversations, handled with care.
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AI for Food & Beverage
For restaurant and bar teams — menu descriptions, specials boards, briefings and guest notes, written faster.
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AI for General Management
For GMs and HODs — reports, SOPs, meeting notes and decision support without the blank page.
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AI for PMS & Rates
For revenue and reservations teams — rate analysis, pickup summaries and channel checks, sense-checked by you.
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AI for Reception
For front-desk teams — guest emails, arrivals, upsells and complaint responses, drafted in minutes and checked by you.
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AI for Sales
For sales teams — proposals, corporate outreach, tour operator packs and follow-ups that sound like you.
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My First Flute: From First Toot to Flute Master
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